Department manager responsible for providing leadership, vision and direction to a global IT team focused on providing server and storage services. Responsible for delivering multiple complex projects, superior customer service and execution of departmental strategic operating plans. Lead the establishment of tactical plans for the organization through partnering with executive management to establish and maintain long term strategic plans including new technology and lines of business. Currently focused on building a global team designed around delivering our services in a consistent and repeatable manner across our diverse environment. To enable that goal we focus efforts on obtaining synergies across the team and building bench strength/depth on the technologies that our services rely on to operate.
Hosting Services are responsible for the service definition, architecture, engineering and support of all servers and storage for our global organization. This includes technologies from VMware, Microsoft, Red Hat, SuSE, HP, Dell, EMC, Panasas, Cisco, NetApp and many others.